Privacy Policy

Privacy Policy

Effective Date: 25th May 2026

1. Introduction

Bonnettos Ltd ("Bonnettos", "we", "us" or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, or engage with our services.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other relevant legislation.

2. Information We Collect

We may collect and process the following categories of personal information:

Information You Provide to Us

  • Name

  • Email address

  • Telephone number

  • Company name

  • Job title

  • Information contained in enquiries, correspondence or requests submitted through our website or directly to us

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and navigation patterns

  • Time spent on our website

  • Referring website information

This information may be collected through cookies, analytics tools and website performance monitoring services.

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries and requests

  • Provide advisory, consulting and transformation services

  • Manage and administer client relationships

  • Improve our website, services and user experience

  • Send relevant business communications where permitted by law

  • Comply with legal, regulatory and contractual obligations

  • Protect our business, systems and users from fraud, misuse or security threats

4. Lawful Basis for Processing

We process personal information only where we have a lawful basis to do so, including:

  • Our legitimate interests in operating and developing our business

  • Performance of a contract or taking steps prior to entering into a contract

  • Compliance with legal and regulatory obligations

  • Your consent, where required

5. Sharing Information

We do not sell, rent or trade personal information.

We may share personal information with trusted third-party service providers that support our business operations, including providers of:

  • Website hosting and maintenance

  • Analytics and website performance services

  • Email and communication platforms

  • IT, cybersecurity and business support services

These providers are required to process personal information securely and only for authorised purposes.

We may also disclose information where required by law, regulation, court order or to protect our legal rights and legitimate business interests.

6. International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place to protect the information in accordance with applicable data protection laws.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including satisfying legal, regulatory, tax, accounting and reporting requirements.

When information is no longer required, it will be securely deleted or anonymised.

8. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyse website usage and enhance user experience.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the website.

For further information, please refer to our Cookie Policy.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Restrict or object to certain processing activities

  • Request transfer of your personal data

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details below.

10. Data Security

We maintain appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, alteration or destruction.

While we take reasonable steps to safeguard information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies or content of those websites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory or business requirements.

Any updates will be published on this page together with the revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Bonnettos Ltd, 167-169 Great Portland Street, 5th Floor, London W1W 5PF

Email: privacy@bonnettos.com

Bonnettos Ltd is a company registered in England and Wales under company number 17245365.

Registered office: The Decimal Place, 8 Blanfield Road, London SW12 8BQ. 

Website: www.bonnettos.com